Customer Service Assistant Manager Community, Social Services & Nonprofit - Ypsilanti, MI at Geebo

Customer Service Assistant Manager

American Photo Marketing American Photo Marketing Ypsilanti, MI Ypsilanti, MI Full-time Full-time $16 - $18 an hour $16 - $18 an hour 20 hours ago 20 hours ago 20 hours ago Full Job Description About American Photo Marketing:
For over 40 years, American Photo Marketing has been the professional photography choice for schools and colleges in Southeast Michigan.
We photograph school portraits from preschool through high school, high school seniors, as well as many college and high school graduation ceremonies.
Job Description We have an opening in our Customer Service department for an entry level representative.
This position will assist customers over the phone, via email and ticket system.
Duties Duties are to include but are not limited to:
Assist Customers Timely response to all communication (emails, calls, texts, tickets) from customers.
Improve customer service experience, create engaged customers and facilitate growth.
Take ownership of customers' issues and follow problems through to resolution.
Keep accurate records and document customer service actions and discussions.
Represent APM in a professional manner at all times.
Display confidence and professionalism even during times of stress and in difficult situations.
Skills and
Experience:
Pass our background checks Able to work Monday-Friday Detail oriented and organized Strong computer skills a plus Punctuality and reliability is a must.
Job Type:
Full-time Pay:
From $16 - $18.
00 per hour We are offering a hiring bonus after 90 days!
Benefits:
Employee discount Flexible schedule 401k +matching Health Insurance Ability to commute/relocate:
Ypsilanti, MI 48197:
Reliably commute or planning to relocate before starting work (Preferred) Not offering remote work at this time.
Job Type:
Full-time Pay:
$16.
00 - $18.
00 per hour
Benefits:
401(k) matching Flexible schedule Health insurance Experience level:
No experience needed Shift:
8 hour shift Day shift Weekly day range:
Monday to Friday Ability to commute/relocate:
Ypsilanti, MI 48197:
Reliably commute or planning to relocate before starting work (Required) Education:
High school or equivalent (Preferred)
Experience:
Customer service:
1 year (Preferred) Shift availability:
Day Shift (Required) Work Location:
In person About American Photo Marketing:
We have an opening in our Customer Service department for an entry level representative.
This position will assist customers over the phone, via email and ticket system.
.
Estimated Salary: $20 to $28 per hour based on qualifications.

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